Frequently Asked Questions
Everything you need to know about our premium food products and delivery.
How do you ensure the freshness of your products during shipping?
At Doich Foods, we use temperature-controlled packaging and vacuum-sealing techniques to ensure that all perishable items arrive at your doorstep in peak condition.
What is your return policy for food items?
Due to the nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or is incorrect, please contact our support team within 24 hours for a full refund or replacement.
Do you offer international shipping?
Currently, we only ship within the continental United States to maintain the quality and integrity of our food products during transit.
Are your products organic or non-GMO?
We prioritize sourcing from sustainable farms. Many of our products are certified organic and non-GMO; please check the specific product descriptions for detailed nutritional and sourcing information.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.