Returns & Exchanges
At Doich Foods, we take pride in the quality of our gourmet products and want you to be completely satisfied with your purchase. Due to the perishable nature of our items, we offer a 14-day return window for unopened and non-perishable goods.
Contact Support
Email our customer service team within 14 days of delivery with your order number and photos of the items you wish to return.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
Secure Packaging
Pack the unopened food items securely in their original packaging to ensure they are not damaged during transit back to our warehouse.
Refund Processing
Once we receive and inspect your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing